Privacy Policy
- Generally
- This Privacy and Personal Data Policy (”Privacy and Personal Data Policy”)”Privacy Policy”) and describes how Rutasoka Sweden AB, 559111-6941, Importgatan 20, 422 46 Hisings Backa, info@se, collects, uses, discloses and stores your personal information. This policy is valid from 2018-05-25.
- The Privacy Policy applies to the processing of personal data when Rutasoka provides services and products in connection with purchases, service matters and other contact between you and Rutasoka, such as visits to our website. The Privacy Policy also applies to the processing of personal data that is carried out within the framework of holding an account on Rutasoka's website ("”Account holder”") and when sending newsletters, customer reviews and other marketing via email and post.
- You should always feel safe when you provide us with your personal data. With this Privacy Policy, we want to show how we ensure that your personal data is processed in accordance with applicable personal data legislation (General Data Protection Regulation GDPR).
- This Privacy and Personal Data Policy (”Privacy and Personal Data Policy”)”Privacy Policy”) and describes how Rutasoka Sweden AB, 559111-6941, Importgatan 20, 422 46 Hisings Backa, info@se, collects, uses, discloses and stores your personal information. This policy is valid from 2018-05-25.
- Data Controller
- Rutasoka is the data controller for our processing of your personal data and is responsible for ensuring that such processing takes place in accordance with applicable legislation.
- Rutasoka is the data controller for our processing of your personal data and is responsible for ensuring that such processing takes place in accordance with applicable legislation.
- When do we process your personal data?
- In order for you to visit our website, purchase our goods or services or contact us for service or information, we must collect and process personal data about you. To read more about what your data is used for, please see section 5.
- Rutasoka collects and processes personal data about you when you make a purchase on Rutasoka's website, use our support, sign up for our newsletter, visit our website or an event we organize, or when you otherwise have contact with Rutasoka. The information collected from you when making a purchase is required for you to be able to enter into a purchase agreement with Rutasoka and for us to be able to deliver your goods and services.
- If you are an Account Holder, Rutasoka collects personal information about you that you provide when you register for an account on our website. We also collect information about your purchase history while you are an Account Holder. Rutasoka also processes information that you give us access to from time to time through your account on our website. As an Account Holder, you can update your information at any time by going to ”My Pages”.
- We may also collect and update your address information through third-party address update services.
- In order for you to visit our website, purchase our goods or services or contact us for service or information, we must collect and process personal data about you. To read more about what your data is used for, please see section 5.
- What personal data do we process?
- For those of you who are customers of Rutasoka
The personal data Rutasoka collects and processes about you as a customer who makes purchases and uses our support services is:- Name
- Address
- Phone number
- Customer number
- Social security number
- Order/invoice number
- Purchased items (order lines)
- Payment details
- IP address and information about your use of our website.
- For those of you who are Account Holders
The personal data Rutasoka collects and processes about you as the Account Holder is:- Name
- Address
- Phone number
- Social security number
- Order/invoice number
- Payment details
- Account information for login
- IP address and information about your use of the Rutasoka website
- Information about your purchases (order history)
- For those who receive newsletters
The personal data Rutasoka collects and processes about you who receive newsletters:- Name
- How to interact with the newsletter
- The personal data that Rutasoka shares with Yotpo in connection with us collecting customer reviews for Rutasoka:
- E-mail
- For those of you who are customers of Rutasoka
- Why do we process data about you?
- For those of you who are customers of Rutasoka
Rutasoka processes your personal data for various purposes. We mainly process your personal data for the following purposes:- Fulfill our obligations to you as a customer, such as completing purchases, invoicing and providing support.
- Enable general customer care and customer service, such as answering questions and correcting incorrect information.
- Provide you with relevant information and targeted marketing regarding Rutasoka's goods and services.
- Assess which payment methods we can offer you, for example through credit assessments.
- Improve our customer offering, for example, development of services, products and features.
- Prevent fraud and perform risk management.
- Comply with applicable legislation, such as accounting laws.
- Enable communication via post and email.
- Enable personalized offers, marketing and event invitations via mail and email.
- The data can also form the basis for market and customer analyses, market research, statistics, business monitoring and business and method development related to the purchase of goods and services.
- For those of you who are account holders
In addition to the list above, Rutasoka also processes personal data about Account Holders for the purpose of:- Administer account ownership, e.g. give you the ability to change/reset your password.
- Give you the opportunity to see your purchase history.
- Give you the option to have pre-filled information.
- Give you the ability to manage multiple addresses.
- For those of you who are customers of Rutasoka
- The legal bases for our processing of your personal data
Rutasoka bases the processing of your personal data on four different legal grounds, in accordance with the GDPR. These grounds are described in this section.- Agreement
We process your personal data, among other things, to be able to fulfill the agreement we enter into with you as a customer when you place your order. In order for payment and delivery of the goods you purchase on our website to work, we need to process information about you. - Consent
We process your personal data, among other things, to be able to fulfill our obligations to you as an Account Holder, such as simplified administration and order history. This is done on the basis of consent, i.e. by creating an account on our website and entering information about yourself, you agree that the information is there and is used for, for example, purchases as pre-filled name and address information. - Balancing interests
Some of the processing of personal data that we carry out is based on a so-called balancing of interests. This applies, for example, to the processing we carry out in order to be able to send you newsletters, customer reviews and other offers about our goods and services. Rutasoka does not process sensitive personal data based on a balancing of interests. - Legal obligation
In some cases, Rutasoka may have a legal obligation to process your personal data. This applies, for example, to the processing of personal data that we carry out in order to comply with the requirements of the Accounting Act.
- Agreement
- How long do we store data about you?
- Your personal data will be stored for as long as there is a need to store it to fulfill the purposes for which the data was collected in accordance with this Privacy Policy.
- Rutasoka stores information about Account Holders as long as the Account Holder has an account with Rutasoka.
- Summary of our personal data processing:
Purpose | Legal basis | Categories of personal data | Storage time |
To administer, develop and deliver our goods and services and provide support such as complaints and warranty matters | Completion of purchase agreement (terms of sale) | Name, address, telephone number, social security number and email Geographic information IP address, device information, login information | As long as it is necessary for the purpose |
To ensure compliance with legal requirements, such as the Accounting Act and the Consumer Sales Act | Legal obligation | Name, address, telephone number and email Accounting information, such as invoice and payment information | As long as we are required to store the data under applicable law |
To market Rutasoka's goods and services through mail and email | Balancing interests | Name, address and email Geographic information IP address, device information, log information | As long as you do not unsubscribe from the newsletter, customer reviews or request that we delete your information |
To administer your account holdings and give you the opportunity to view purchase history and save information | Consent for account at Rutasoka | Name, address, telephone number, social security number and email Geographic information IP address, device information, log information Payment details Customer number Information about your purchases Information about your account holdings | As long as you have an account with Rutasoka |
- Who do we disclose personal data to?
Rutasoka may disclose your information to third parties, such as our payment and shipping service providers.- Third parties to whom Rutasoka discloses information or otherwise provides information about a customer or Account Holder may only use the information for the purpose of delivering services related to Rutasoka's agreement with you as a customer. This includes providers of payment and shipping services. If you apply for credit with your purchase, your information may also be disclosed to credit reporting agencies.
- Personal data may also be disclosed by Rutasoka if it is necessary to comply with applicable legal requirements or requirements from authorities, to safeguard Rutasoka's legal interests or to detect, prevent or alert to fraud and other security or technical problems.
- We never sell your personal information to third parties.
- The protection of your personal data
You should always feel safe when you provide us with your personal information. Rutasoka has therefore taken the necessary security measures to protect your personal information against unauthorized access, alteration and deletion. - Your rights
- Rutasoka is responsible for ensuring that your personal data is processed in accordance with applicable legislation.
- Rutasoka will, at your request or on its own initiative, correct, de-identify, delete or supplement information that is found to be incorrect, incomplete or misleading.
- You have the right to request
- Access to your personal data.
This means that you have the right to request a register extract of the processing that we carry out regarding your personal data. You also have the right to receive information in the register extract about where the data has been obtained, if it has not been collected from you, as well as the envisaged period during which the data will be stored or the criteria used to determine this period. You also have the right to receive information in the register extract about your other rights as stated in this section. - Correction of your personal data.
At your request, we will correct any incorrect or incomplete information we process about you as quickly as possible. - Deletion of your personal data.
This means that you have the right to request that your personal data be deleted if it is no longer necessary for the purpose for which it was collected. However, there may be legal requirements that prevent us from immediately deleting your personal data, for example for accounting and tax purposes. We will then terminate the processing for purposes other than compliance with the law. - Limitation of processing.
This means that your personal data is marked so that it may only be processed for certain limited purposes. You can, among other things, request restriction when you believe that your data is incorrect and you have requested correction. While the accuracy of the data is being investigated, its processing will be restricted. - Rutasoka will notify each recipient to whom the personal data has been disclosed as above of any corrections or deletion of data and restriction of data processing.
- You have the right to data portability.
This means the right to receive and transmit your personal data, under certain conditions, in a structured, commonly used and machine-readable format to another controller. A prerequisite for data portability is that the transfer is technically possible and can be done automatically. - You have the right to object to personal data processing carried out on the basis of a balancing of interests.
- If you do not want us to process your personal data for direct marketing purposes, you always have the right to object to such processing by sending an email to info@se. Once we have received your objection, we will cease processing the personal data for such marketing purposes.
- Anyone who believes that a company is handling personal data incorrectly can submit a complaint to the Swedish Data Protection Authority.
- Access to your personal data.
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